Effective Date: July 18, 2025

At CamelCrowns.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect the following types of information:

  • Personal Information: Name, shipping and billing addresses, email address, phone number.
  • Order Information: Items purchased, payment method (processed securely via third-party providers), purchase history.
  • Device Information: IP address, browser type, device type, time zone, and cookies.
  • Browsing Activity: Pages viewed, search terms, referring pages, and interactions on our site.

2. How We Use Your Information

We use your personal and order information for the following purposes:

  • To process and fulfill your orders.
  • To manage and improve user experience on the site.
  • To offer personalized product recommendations.
  • To send transactional emails and promotional messages (only with your consent).
  • To detect, investigate, and prevent fraud and unauthorized activities.

3. Cookies & Tracking

CamelCrowns.com uses cookies and similar technologies to:

  • Remember your preferences and shopping cart.
  • Analyze site traffic and browsing behavior.
  • Provide personalized marketing through platforms like Google Ads or Facebook.

You may disable cookies in your browser settings, but some features of the website may not work properly.

4. Third-Party Services

We may share limited data with trusted third-party partners, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., USPS, UPS, FedEx)
  • Marketing services for analytics and advertising.

These services are contractually obligated to protect your data and use it only for the intended purpose.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your transactions.
  • Comply with legal and tax obligations.
  • Enforce our policies and prevent disputes.

After this period, your information is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct the personal data we hold about you.
  • Request deletion or restriction of your data.
  • Withdraw your consent to marketing at any time.
  • Object to data processing for specific uses.

Users in the EU (under GDPR) and California (under CCPA) have additional rights. Please refer to your local laws for complete details.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have received such data, we will delete it immediately.

8. Security of Your Information

We implement security safeguards including:

  • SSL encryption for data transmission.
  • Secure payment gateways.
  • Restricted access to personal data within our systems.

However, no online service can guarantee 100% security. We encourage users to take precautions with their own devices and passwords.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please check back periodically to stay informed.